Returns Policy
Should you discover within 30 days that the product does not meet your requirements, you may return unused and undamaged, full cartons of product to Foamtapes.net for an 80% refund (20% re-stocking fee - see below), which shall be refunded to the credit card used to make payment. Return freight costs and arrangements are the responsibility of the customer. All returns must be approved beforehand, and will be assigned an RMA number. ANY SHIPMENTS RECEIVED WITHOUT AN RMA WILL BE RETURNED AT THE SENDER'S EXPENSE.
Restocking Fees
| Return request reason |
Restocking fee |
| The buyer changes their mind* about a purchase and returns an item in the original condition within the return window. | Yes. 20% of item's price. |
| The buyer receives damaged or defective item. | No. |
| The buyer returns an item that is different from what they ordered. | No. |
*The customer returns the item for one of the following reasons:
- Accidentally ordered wrong product
- Better price available
- No longer needed/wanted